My Library Card
Your library card gets you access to over 1 million items. From music and movies to laptops and telescopes, your library has something for everyone.
Library Cards and Accounts
Sign up now for a Virtual Library Card. You can place items on hold, browse our online resources and check out eBooks. Virtual Library Cards are only active for 30 days. You will need to come into the library to make your Virtual Library Card into a permanent library card.
Residents age 16 and older, Non-Residents/CLC (those residing outside the HPLD service area, such as Dacono and Windsor):
One piece of photo identification with correct address is required to get a library card. This can be shown on the same form of ID, such as a driver’s license.
Acceptable Forms of ID
|Driver’s License||Military ID|
|Permanent resident card||School ID|
If the address on the photo ID is not correct, then a 2nd form of ID with the correct address is needed.
Acceptable Forms of 2nd ID
|Voter Registration||Utility Bill, Rent, or Mortgage Receipt|
|Car Registration||Printed Checks with current address|
|Any other legitimate legal document showing name and address|
If the patron does not have a second form of ID readily available, a Limited Card can be issued to the patron. Patron may fill out the Unverified Postcard and HPLD will mail the card to the patron. Patron can bring back the Unverified Postcard as proof of residence or the patron can bring in a second form of ID during their next visit.
Juvenile Card (age 15 and younger)
- Both parent/legal guardian and juvenile must be present to get a card.
- If parent/legal guardian has a valid HPLD card, this can be used as verification of address and parent/legal guardian does not need to show additional ID.
- If parent/legal guardian does not have a valid HPLD card, a photo ID and verification of address must be shown. (See acceptable forms of identification above).
eAccess Library Card
Patrons who only wish to use the Internet computers, can obtain an eAccess Library Card. Ask at the service desk for requirements. To save time, you can print out an application form and bring to the library with your photo ID.
|Card Type||Issued For|
|Resident Card||Those living within the HPLD service area.|
|CLC Card||Those living outside of the HPLD boundary area (this includes Dacono and Windsor).|
|Limited Card||Issued to Colorado residents who don’t have all the necessary documentation to receive a Resident or CLC card. For example, if a patron has ID but doesn’t have sufficient proof of address.|
|eAccess Card||Limited to computer use only. To make your eAccess card into a limited card, see Get a Card information.|
|Resident Cardholder Borrowing Terms & Limits||Reservable||Loan Period||Checkout Limit||Renewable|
|Physical Materials (printed books, DVDs,...)||50|
|Books||Yes||3 weeks||50||Yes, 3 times if no one is waiting|
|Movies & Children's Videos||Yes||1 week||15||Yes, 3 times if no one is waiting|
|All other physical materials||Yes||3 weeks||50||Yes, 3 times if no one is waiting|
|Electronic Materials (streaming movies and music, eBooks, eAudiobooks)|
|eMagazines from Flipster||N/A - always available||Unlimited||Unlimited||No|
|eMaterials from Hoopla (movies, eBooks, eAudiobooks, comic eBooks)||N/A - always available||Varies||8 per month||No|
|eMovies from Kanopy||N/A - always available||3 days||10||No|
|eMaterials From Overdrive (eBooks & eAudiobooks)||Yes||Default is 21 days||10||Yes, 1 time if no one is waiting|
|Specialty Checkouts (laptops, projectors, telescopes, ...)||Yes||7 days||2 per month per item type||No|
|Interlibrary Loan (ILL)||Yes||The lending library sets the amount of time the patron is allowed to use the material||5 per patron at a time||No|
|Prospector||Yes||Books: 3 weeks; Other media: 1 week||50||Books: 1 renewal; Other media: no renewal|
|Other Cardholder Borrowing Limits||Reservable||Loan Period||Checkout Limit||Renewable|
|Physical Materials (printed books, DVDs, ...)||CLC - 10 total Limited - 5 total eAccess - none|
|Books||Yes||3 weeks||See limits above||Yes, 3 times if no one is waiting|
|Movies & Childrens Videos||Yes||1 week||See limits above||Yes, 3 times if no one is waiting|
|All other physical materials||Yes||3 weeks||See limits above||Yes, 3 times if no one is waiting|
|Electronic Materials (streaming movies, eBooks, music, eAudiobooks)||See limits above|
|Specialty Checkouts (laptops, projectors, telescopes, ....)||This service is limited to resident cardholders.|
|Interlibrary Loan (ILL)||This service is limited to resident cardholders.|
|Prospector||This service is limited to resident cardholders.|
* See “Fees” below
What if I forgot my library card?
There are many services you may use without having your library card with you (checking out items with photo ID, using the copy machine), but for the fastest and most convenient service, bring your library card with you.
If you have lost or forgotten your card, you can purchase a new one for $1.00.
Patrons with smart phones are encouraged to consider storing their cards in an app to avoid replacement card costs.
You can place a hold by logging into your account, by calling 1-888-861-READ (7323).
- Reference materials cannot be placed on hold.
- Limit of 50 hold requests pending on your library card account at one time.
- The Library will attempt to notify you by phone or email when your requested items are ready for pickup.
- Call or visit any High Plains Library District location or sign up for email notification of holds.
- You must use the same library card to request and check out your requested item(s).
- You may freeze your holds for a specific period of time while you are away.
- Item(s) are held for 7 days.
You can renew items by logging into your account, by calling 1-888-861-READ (7323) or by using our Mobile App.
Why Didn’t it Renew?
There are a few reasons why something cannot be renewed:
- Someone else has requested the item.
- You have reached the maximum number of renewals (3).
- Your library card has expired.
- You owe $7.50 or more on your Library account.
The High Plains Library District does not charge a fee for overdue materials in most instances. Exceptions to this policy are:
- Interlibrary Loan materials
- Items checked out through Prospector service
- Specialty Checkout Items (laptops, mobile hotspots, telescopes, projectors, etc.)
The High Plains Library District does charge a replacement fee for damaged items or items not returned 42 days after the due date. Items not returned within this time are considered lost and a bill is sent for the replacement cost of the item.
Refunds are not given on items returned after payment has been made.
Unresolved Charges Fee
Seventy days after the due date, the District submits unresolved charges to a third-party company to recover library materials.
- A $5.00 service fee is added to accounts with unresolved charges from $10.00 to $24.99.
- A $10.00 service fee is added to accounts with unresolved charges of $25.00 or more.
If items are returned within 6 months of due date, the replacement fee is waived. However, the service fee remains on the patron’s account until resolved.
Damaged Items: Assessed based on damage and impact on future use
Flash Drives: $6.00
Interlibrary Loan Items: $1.00 per day; maximum $30.00
Lost Prospector Items: Lending Library determines replacement fee
Replacement Card: $1.00
Specialty Checkout items: $20.00 per day; maximum $140.00
Your records are strictly confidential. At the High Plains Library District, we go the extra step to ensure that your records remain your business and no one else's.
If you forget your library card, you can check out and retrieve account information with a photo ID.
This process helps us recognize you and avoids checkout discrepancies.
Your hold items will check out only to your card.
If you want a friend or family member to pick up your hold items, make sure to add their names to your account for permission to pick up your items.
We give your hold/reserve information only to you.
Specific details on your hold items will not be given to your answering machine, roommate, or anyone else. You may call 1-888-861-READ (7323) or check My Account to get the title, if you miss our call.
Someone else may pay your fines, but specific information will not be given to them.
If someone returns or renews an overdue item for you, he or she may pay the fine, but your account history will not be disclosed.
Children's records are equally protected.
Your records are available to you. Although your library account is protected from others, you can access information about it by going Online and selecting My Account.
Safeguard your card.
Report any loss or theft of your card to the Library immediately.
Confidentiality of Library usage is not protected if there is misuse of the Library or its resources; if the Library is presented with a court-ordered subpoena; or if information is requested under section 215 of the United States Patriot Act.
The High Plains Library District follows Colorado Law 24-90-119 which requires all public libraries to guarantee the privacy of customer records. At the High Plains Library District, we are not only committed to ensuring your privacy, but to providing you with the best in customer service. If you have any questions concerning the privacy of your records please be sure to let us know.
Colorado Law 24-90-119. Privacy of user records. (1) Except as set forth in subsection (2) of this section, a publicly-supported library shall not disclose any record or other information that identifies a person as having requested or obtained specific materials or service or as otherwise having used the library. (2) Records may be disclosed in the following instances: (a) When necessary for the reasonable operation of the library; (b) Upon written consent of the user; (c) Pursuant to subpoena, upon court order, or where otherwise required by law; (d) To a custodial parent or legal guardian who has access to a minor's library card or its authorization number for the purpose of accessing by electronic means library records of the minor. (3) Any library official, employee, or volunteer who discloses information in violation of this section commits a class 2 petty offense and, upon conviction thereof, shall be punished by a fine of not more than three hundred dollars.