Curbside Pickup At Erie Community Library

Erie Community Library is working under a modified curbside pickup system beginning 11/21/2020.
Pick up holds without making an appointment!

Basic Steps

1. Place Items On Hold

Items can be placed on hold by logging in to your library account on mylibrary.us. You may also call 1-888-861-READ (7323) for assistance. Wait times may be longer than usual.

2. Wait for Confirmation That Your Items Have Arrived

You will receive notification that your items are ready for pickup. Please do not attempt to pick up your items before being notified that your items are ready, even if they are located at Erie Community Library when you put them on hold.

3. Pick Up Your Items

Once your holds are ready for pickup, arrive at Erie Community Library, park, and call 720-685-5207.

A staff member will speak with you and come to your car with your items. Please open your trunk for the staff member, and they will place your items inside.

You will not need to enter buildings or approach staff to receive your items.

FAQ

Q: What are the available hours for pickup?

Mon – Thurs: 9 am to 6:30 pm
Fri, Sat: 10 am to 4:30 pm
Sun: 1 pm to 4:30pm

Q: How long will you hold my items?

We’ll keep holds for 7 days, after which they will expire.

Q: When are my items due back?

Items due dates will vary depending on item type and are calculated based on checkout date. Please check the receipt included with your items to find exact due dates. You can renew items through our web site or by calling 1-888-861-READ (7323). There will not be daily fines for overdue items, however if your item is more than 42 days overdue, it will be considered lost, and replacement charges will be applied to your library account.

Q: How does item return work?

Please return items to the outside book drop at the location of your choice. Please do not leave returned items anywhere other than the book drop. Please do not attempt to return items by leaving them in the holds pickup locations. We’re quarantining returned items for certain periods, and by returning items to the book drops, we can make sure we’re doing this with every item. If you find the outside book drop full, do not leave items outside or attempt to force items through. You do not need to make an appointment to return items.

Q: Will you be lending Speciality Checkout items such as laptops?

Not at this time.

Q: What precautions are in place to keep this as safe as possible?

We are following CDC recommendations, and we are taking precautions to prevent cross-contamination. Library materials are quarantined for 72 hours before being re-shelved, and we are following social distancing guidelines in the building as well as limiting the number of staff present. Staff are being screened when they arrive at work, and they are required to wear masks while working.