Tech Help

Computer Classes

We offer a range of introductory computer classes. Most classes are targeted at a beginner computer comfort level. We also do classes on tablets and phones.

eReaders, Tablets, and Other Devices

Wondering what kind of e-reader or tablet to buy for yourself or a family-member? We have some ideas.

There are many kinds of e-readers compatible with free library eBooks and Audio eBooks. Most tablets running Windows, Android or iOS are compatible with HPLD’s digital audiobooks, ebooks, magazines and music.

If you want to see if the device you’re planning to purchase is compatible – check out this list of compatible devices from OverDrive.

View available technology quick guides.

What is the best device for you? Depends on how you want to use your tablet. If you’re concerned about glare and your eyes, you might just want a black and white e-reader. Before buying, look at the screen and text settings, and hold the e-reader in your hand. You will see how the weight and shape feels, and if the functionality suits you. At this point you might find that either the lack of features or the extra features bug you as you use the device.

Book a Librarian

If you are gifting an e-reader to someone who is a little less tech-savvy than yourself, think about giving a little tech-support along with the gift, lest it becomes a burden. Some people can get overwhelmed and anxious about technology that is thrust at them, but with which they are not really comfortable.

There’s always the option of outsourcing that help to libraries. At HPLD, we have a Book a Librarian appointment service, where we work one on one with people to help them figure out their devices.

As a bonus, we also teach them to checkout, download and return free eBooks or audio eBooks. All of these services are provided free of charge.

Windows 10 Help

If you are running Windows 10 on your computer and need some help adjusting to the interface, we’re here for you. Don’t give up, we’ve got it all (mostly) figured out. Here are some resources to get you started:

Microsoft has some really good beginner Windows 10 Tutorials on YouTube.

The Goodwill Community Foundation has been helping computer users for a long time, and they have a pretty good set of tutorials for Windows 8. They also have both videos and written instructions with large screenshots.

And remember, if you’re stuck, make a Book a Librarian appointment and bring your laptop or device to one of our branches. We will try to guide you through the problem.